I ordered an Apple Mac book pro charger in 2016. After using it for less than two months, it stopped working.
It seemed to get unusually hot, and the wire didn't have the same "supple" or soft feel that real Apple chargers have, so I had my doubts about the authenticity. They sell this as authentic Apple merchandise, but it's half the cost of real Apple products (maybe that should have been my clue). But I'm a deal chaser, and usually find great ones, as I thought I did with this. Just to make a long story short, they sent me about (5) emails, and every email had type-o's and when read, literally sounded like a poorly educated, non-Native American was speaking to me.
Whatever, it is what it is. But this company makes its presence seem like it's legit, large company, when I'd bet it's a guy out of his garage. In the 5 emails, each one contradicted the other with regards to their return policy. The first email said, "no problem, we have a one year warranty, we'll take care of you, we just need you to send it back to us.
This cost me $, once they got it I never heard anything for almost a week or more, so I called and emailed, and I was told, no warranty, you are past the 90 days (which I wasn't) so then it changed to 30 day warranty, which I was past. But they started with, 1 year, we pride ourselves...it took me several emails to finally get them to hold their position of, no warranty, send us $15 and we'll send you a new charger. That wasn't happening! I don't get screwed on deals and that is why I'm writing this post.
I went straight to my credit card company and within five days of their investigation, without even needing to see any of the confusing and contradictory emails, they gave me my money back. Don't put yourself through this! Buy local, you won't find authentic Apple anywhere but in the second hand market in your town.
Trust me, Apple is getting knocked off and the quality is hit or miss. I ended up buying a used on from a local app like Craigslist (OfferUp).
Reason of review: Bad quality.