They advertise as selling "Genuine MacBook Chargers." What I received was not a genuine charger. The fake 85W MBP charger they sent me got dangerously hot and it burned my hand when I went to unplug it.
I called the company and they claimed it was a mistake and would send me what they were supposed to send me in the first place if I sent the fake one back. They sent me a return shipping label for a few ounces. The weight of the box and charger to send back was almost a pound, so I ended up paying the rest of the return shipping. I should have just asked for a refund at this point, but I needed the charger, so I continued on.
The second item they shipped me LOOKED like a genuine charger except for a few differences. The weight was lighter than my original charger. This should have been the first clue something was wrong. Second, there was no serial number on the device.
I should have immediately got a refund at this point, but I thought that maybe they removed the serial number in the refurbishing process. After 4 weeks, the charger started to fail. So, I asked for my free replacement. They claimed I already got my free replacement.
I asked how that was possible when the first item they shipped me wasn't what I ordered to begin with and the device I currently had was really what I should have received first. They would not budge, they continue to maintain that the fake charger they sent to begin with counted as my first device. I asked for a refund at this point, and they denied it. So, I started litigation with my bank to remove the charges.
STAY AWAY FROM THIS COMPANY. You might luck out and get a truly refurbished product, or you might end up like me with no charger and short $45. If you do buy from them, check for serial numbers and the Apple logo molded into the casing.
If you have your old charger, check the weights and make sure they are the same. Otherwise, you'll end up like me with nothing but less money and still without a way to charge your MacBook.
Product or Service Mentioned:
Reason of review: Bad quality.
Monetary Loss: $45.
Preferred solution: Full refund.
I didn't like:
Fake product, Did not replace item that failed under warranty, Being scammed, Counterfeit product.