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24Hourchargers Customer Care Review

HORRIBLE customer service! They yes you to death and in the end do NOTHING. Spent hours on the phone to resolve an issue, and each time was reassured that the problem would be taken care of. Guess what? STILL WAITING!!!! Never buying from them again, and will NEVER recommend them to ANYONE. What a joke!
#889843
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Terrible service. My order I placed 10 days ago has still not arrived. It says it was out for delivery yet I have not received it. I exchanged several emails with customer support only to receive generic responses. I NEED the charger because the computer doesn't power...
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1.0
#886347
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Apple Laptop Charger Review

I had the same problem as the last review from here. I bought a charger and it got hot the first use. I returned it and never got a replacement. I emailed and called several times and nothing happen. They kept promising they would replace it but never did. SCAM ALERT
4.0
Details
Price Affordability
#884205
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Defrauded by 24HourChargers
I ordered a "Genuine 60W Magsafe 2 Apple Macbook Charger" guaranteed not to be a "Generic/Aftermarket/3rd Party Product," yet a generic, inferior charger is what I received. I complained and was promised a replacement product but received no label. I then received an...
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I didn't like
  • Did not pay for return shipping after selling fake item to me
#883924
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I was dealing with this company since March 2016. I ordered a charger on the website, I was sent the wrong one, then I received a new one that would not work on the computer that I needed it for. I sent it back, gave the company the serial number for the computer and...
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1.0
I didn't like
  • No refund for defective equipment that i returned
#882954
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Chargers dont last 3 months and the customer service reps are the worst ive ever incountered in my life andnthats saying a lot. They refuse to do anything and they wont wven honor the promises made in their automated hold speech such as full refund, one year warranty...
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1.0
I didn't like
  • Did not pay for return shipping after selling fake item to me
  • Did not replace item that failed under warranty
  • Deceive customers
#881301
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DO NOT ORDER ANYTHING FROM THIS WEBSITE! I ordered the incorrect charger (after their staff told me it was the correct one) so I then got a return label from them and paid $15 for the charger that would work for my Mac. 3 weeks later, still no charger and they still...
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Newell, North Carolina
#880565
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I ordered a Magsafe2 charger for my Macbook. They sent a charger that worked for a couple months then failed. they said to send it back in and they will replace it. 2+ months later still no replacement. Every time I complain they say one will be shipped within 24...
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1.8
Oak Bluffs, Massachusetts
I liked
  • Price
I didn't like
  • Did not replace item that failed under warranty
#876507
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24hourchargers - Fake Apple Charger for MacBook
24hourchargers - Fake Apple Charger for MacBook
24hourchargers - Fake Apple Charger for MacBook
I ordered a Genuine 60W Macbook charger on May 6 and and had it on Standard Shipping - Standard 3-4 Days. When did it arrive? MAY 27!!! When I opened the package, I realized that they sent me a REPLACEMENT AC ADAPTER. My Order Info clearly stated that it was supposed...
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Anonymous
Anonymous

I had a similar problem and have filed a complaint with the Attorney Generals office of Texas and would suggest all others who have had problems with the crooked company do th...

#870239
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Ordered a "genuine Apple" Macbook charger, turns out they only sell fake Chinese ones. Stay away. They advertise "100% satisfaction guarantee" which is clearly a joke. 15% restocking fee on returns, even though they don't ship what they say they will ship. It's...
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1.0
I didn't like
  • Deceive customers
  • Did not pay for return shipping after selling fake item to me
#869899
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